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Proven
Solutions for the Credit & Collection Community - The LDB
Collection Function has been an industry standard for over 20 years.
Adjusting our systems and procedures to the demanding needs of our
clients has positioned us to be in demand by many Fortune 500 companies.
The
Procedure
Our
response to a client's claim is immediate. Our computer system does
a database comparison test looking for a match by a prior client
placement. This automated procedure benefits the client as in many
cases we know whom to contact in order to get paid. From here, a
skilled collection professional takes over and within 24 hours makes
contact with the debtor, asking for payment in full. For reporting
clients, a written or oral report is given within the first 24 hours.
Our collection staff is trained to maximize dollar recovery while
maintaining debtor goodwill for our client.
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The
Tools
Utilizing
in-house servers, we have invested in a premier collection software
system called The Collector by Columbia Ultimate Business Systems
(CUBS). Integrated into the software system are automated dialers
and an imaging system produced by Compass Imaging Systems. Using
a high speed internet connection, our collection staff adds a new
dimension to client reporting with the use of e-mail client conferencing.
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The
Various Collection Services
We
treat all debtor placements the same. Our collection staff is not
dollar balance sensitive. Regardless of the size of a placement,
our methods do not vary. Our aim is to maximize recovery for our
clients. We accept single as well as bulk placements and can accept
them via US mail, facsimile, Internet or through a customized bridge
from our client's computer to ours. We offer a flexible letter writing
service and an early calling outsourcing program or a combination
of a letter and a call. These programs are available for domestically
located debtors as well those debtor located outside the borders
of the United States.
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The
Reports
We
cover all areas of client reporting. Depending on the needs of our
clients, our staff keeps a steady flow of communications of debtor
events. For non-reporting clients, a monthly inventory report is
available. We use the US mail, telephone, facsimile machines and
e-mail to deliver to our client the status of a debtor account.
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Attorney
Network
We
are affiliated with attorneys who specialize in debt recovery. This
body of affiliates stretches worldwide, thereby allowing us to manage
our client's instructions regardless of the debtor's location. We
utilize their talents to show the debtor that our client is represented
locally.
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